dbtjl's Privacy Policy
Keeping your personal information secure is our top priority. This policy explains how we collect and store your data.
Introduction & Scope
dbtjl is a trusted online gaming platform in Bangladesh. We believe that our users' personal information is a valuable asset, and protecting that asset is our ethical responsibility.
This Privacy Policy ("Policy") applies to the dbtjl website and all related services. By using our platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our services.
We may update this Policy from time to time. Any changes will be published on this page, and for significant changes we will make every reasonable effort to notify you.
What Information We Collect
2.1 Information You Provide Directly
Information you provide yourself during account registration and use:
- Full name and date of birth
- Email address
- Mobile number
- Payment information (bKash, Nagad, Rocket or Upay account number)
- Identity verification documents (if required)
2.2 Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser information and operating system
- Login time, date, and location
- Game play history and transaction records
- Cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive transaction-related information from payment processors such as bKash, Nagad, Rocket, and Upay. This information is used solely to verify your account security and process financial transactions. We have no control over the data policies of these third parties.
Purpose of Using Information
dbtjl uses the collected information for the following purposes:
Account Management
To create, verify, and keep your account secure.
Transaction Processing
To complete deposit and withdrawal processes.
Security Assurance
To prevent fraud and illegal activity.
Customer Support
To respond to your complaints and questions.
Service Improvement
To further improve the platform experience.
Relevant Notifications
To inform you about important updates and offers.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the dbtjl website. Cookies are small text files stored in your browser that help improve your user experience.
Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core functionality.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Generate statistics to understand usage patterns.
You can control cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.
Information Sharing & Disclosure
We may share information in the following limited and specific circumstances. Under no circumstances do we sell your information to third parties for commercial purposes.
Payment Service Providers
Necessary information is shared with bKash, Nagad, Rocket, and Upay to process financial transactions. This information is used solely to complete specific transactions.
Technology Partners
Limited information may be shared with gaming software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe for the purpose of operating games.
Legal Obligations
We may be legally required to provide information upon a court order or a lawful request from a law enforcement agency. In such cases we will make every effort to protect your information and will provide only the minimum information necessary.
Data Security Measures
dbtjl has adopted industry-standard technical and organizational measures to keep your information secure:
SSL Encryption
All data transfers are protected by TLS/SSL encryption.
Encrypted Storage
Sensitive information is stored on servers in encrypted form.
Restricted Access
Staff can only access information that is necessary for their role.
Regular Audits
Security measures are regularly reviewed and tested.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.
- Active account information — retained for as long as the account remains active.
- Financial transaction records — retained for a period determined by legal requirements.
- After account closure — a minimum amount of information may be retained for a set period for legal reasons.
- At user request — requests to delete specific information will be completed following the applicable process.
After the designated period, information is securely deleted or fully anonymized so that it is no longer linked to any individual.
Your Rights
As a user of the dbtjl platform, you have the following rights regarding your own information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request deletion of your information.
Right to Restrict Processing
In certain cases, you may request that processing of your information be stopped or limited.
Right to Portability
You may request your information in a structured format.
Right to Object
You may object to certain types of processing of your information.
To exercise these rights, please contact us through the contact details listed below. We will provide full cooperation.
Protection of Minors
The dbtjl platform is strictly operated for individuals aged 21 years or older only. We do not knowingly collect personal information from minors.
Age is verified at the time of account registration. If we learn that a minor has opened an account by providing false information, that account will be closed immediately and all related information will be deleted.
Policy Changes
dbtjl reserves the right to amend this Privacy Policy from time to time for service improvements, legal changes, or business needs.
For significant changes, we will publish a notice on the platform or inform you at your registered email address. Continued use of the platform after a change is made will be considered your acceptance of the updated Policy.
You are advised to visit this page regularly to stay informed about the latest Policy.
Contact Us
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our support team:
24/7 Live Chat — directly from the platform
Email: [email protected]
Bengali & English — support is available in both languages
We will process your request after verifying your identity. For requests related to personal information, some additional verification details may be required.